Return Policy
- Tangible Products and Marketing Materials
- Associates and Customers may return tangible products and marketing materials within 10 days (30 days for Customers) of purchase for a full refund, less shipping and handling costs and a 10% restocking fee.
- All returns must be accompanied by a Return Merchandise Authorization (RMA) number, which can be obtained by contacting Tranont customer service.
- Associates and Customers are responsible for the cost of shipping the product back to Tranont.
- Products returned after the 10-day (30-day) return period will not be accepted for a refund.
- Services
- Refunds for services purchased directly from Tranont must be requested within 10 days of purchase or within 10 days of first use, whichever occurs sooner.
- A 10% administrative set-up fee will be applied to all service refunds.
- Refunds for services purchased through a third-party must be sought directly from the third-party.
- Abuse
- Tranont monitors return activity for abuse and reserves the right to limit returns in all instances.
Contact Us
If you have any questions about our return policy, please contact Tranont customer service at (801) 250-1000 or find further information on their return policy page.
